Order Processing
- Order Confirmation: Once your order is placed, you will receive a confirmation email. This email will include details of your purchase and a unique order number.
- Processing Time: Orders are typically processed within 1-2 business days. Processing times may vary during peak seasons or due to unforeseen circumstances.
Shipping Methods and Delivery Times
- DTDC Air Courier: For shipments weighing less than 500 grams and where DTDC Air is available, we will ship through air courier, provided the order item complies with air courier norms.
- Standard Surface Shipping: For all other orders, we provide standard surface shipping with a delivery time of around 5-7 business days.
Shipping Rates
- Flat Rate: Rs. 65 applicable on orders below Rs. 500.
- Cash on Delivery (COD): Rs. 35 is applicable on all COD orders.
Domestic Shipping Only
- We currently offer shipping within India only.
Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order on our website, the tracking link mentioned in the email or through the carrier’s tracking portal.
Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us immediately at su*****@ho*******.com.
- We will work with the carrier to resolve the issue and ensure you receive your order as quickly as possible.
Changes to Shipping Policy
- We reserve the right to update or change our shipping policy at any time. Changes will be posted on this page and will take effect immediately.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
Homoeohub.com
Email: su*****@ho*******.com
Phone: 9157162763